FAQ

What fees are involved?

We charge a flat fee for each day we shoot. Consecutive shoot days are prorated according to their number. Any additional expenses such as travel, location scouting, stylists, models etc. are billed at cost and predetermined prior to shooting.

What say do I have in the images that are created?

We will help you define the types of images you need and the general content therein – a wish list. When we come out to shoot we can work alone or with a member of your team to fulfill this wish list and we generally shoot additional images based on inspiration of the location itself.

How many images do I get?

This depends on the complexity of the shoot and how many different areas and scenarios are to be covered in a given day. It will be defined prior to shooting and a typical shoot will result in 20 – 40 images per day.

How long does it take to get the images once they are shot?

It takes approximately 7-10 days from the completion of a shoot for your library to be created.

Do I need to install any special software?

No, only a web browser is needed to access your library.

How do I access my images?

You will be provided a password-protected link to your library. You can then issue additional passwords to other members of your team and can even put a time limit on specific passwords to limit access to individuals.

What if I forget my password?

You can ask for a reminder to be sent via email on the login screen.

How do I organize my images?

There are several levels of organization within our system including project and collection folders.
Collection folders work much like a shopping basket where you can pull specific images you need for an assignment into it.

How do I find specific images?

A simple search area is readily available on every page and pulls from keywords created for each image. An advanced search area can be used to narrow down your results. Results can be sorted by date, color, type, file type, name etc.

Can I send my images to someone else?

Yes, via email links they can download items themselves.

How do I download my images?

A simple click of a button will download either a specific image or an entire collection. You can choose to download a print or web resolution file.

What can I use my images for?

You can use your images for anything. Typically they are used for websites, blogs, e-promos, power-point presentations, newsletters, sales collateral, annual reports, advertising. Basically anything you can think of.

Can I make some of my images private?

Yes. You can create folders that are private.

Can I stop someone else from downloading an image?

Yes. You can create read only libraries that are not available for download.

Can I sell my images to someone else?

No. While you are granted unlimited usage to your images, Archiva Images retains the copyright to them.